Human Resources
Meet The HR Team
Melissa Dawson
Sets HR strategy and workforce planning across the organization
Leads compensation strategy, market benchmarking, and pay structure decisions
Oversees benefits strategy and vendor partnerships
Leads complex employee relations issues, investigations, and high-risk situations
Approves terminations and sensitive employment decisions
Creates and updates HR policies
Advises leadership on organizational and workforce challenges
Serves as final approver for HR related matters
Dillon Chung
Advises leaders on employee relations matters (behavior, conflict, attendance)
Coaches managers on discipline, documentation, and performance management
Conducts leadership onboarding and provides ongoing support
Oversees Onboarding Ambassador Program
Monitors employee surveys and engagement feedback
Oversees learning and development programs and training initiatives
Maintains and updates the HR website and employee resources
Coordinates employee recognition programs and engagement initiatives
Brenda Michael
Processes payroll, resolves payroll and PTO/Extended Illness issues
Processes FMLA and leave requests
Manages workers’ compensation claims and reporting
Processes employee status changes (transfers, terminations, pay changes)Â
Conducts onboarding for frontline employees
Completes employment verifications, tuition reimbursement and other employee requests
Processes HR report requests and provides workforce data as needed
Develops and distributes the employee newsletter and HR communications
Dev Hatten
Posts job requisitions and provides recruitment support
Sources and screens candidates
Coordinates interviews and hiring logistics
Prepares and issues offer letters
Processes internal job postings and promotions
Coordinates job fairs and community outreach
Conducts pre-employment coordination (background checks, references, and onboarding readiness)
Maintains recruiting data and tracks hiring metrics (e.g., time-to-fill, candidate pipeline)
Where to Start
HR Workflow & Quick Reference Guide
Start here. Get it to the right person to first time. Right question. Right person. Faster answer
Day to Day
Support
For day-today employee support, questions, or administrative needs.
Go to
Brenda Michael
People Operations Specialist
Examples
Payroll, timecards, PTO, Extended Illness
FMLA and leave requests
Workers' compensation
Employment verifications
Employee records & reports
HR communications
Leadership Inquiries
& Employee Support
For leadership guidance, employee issue, performance, and people programs.
Go to
Dillon Chung
HR Manager
Examples
Employee relations guidance
Performance management questions
Onboarding Ambassador Program
Learning & development
Employee surveys & engagement
HR website, recognition programs
Recruiting
& Talent SUpport
For hiring needs, candidate support, and recruitment processes.
Go to
Dev Hatten
Talent & Outreach Specialist
Examples
Post jobs & recruitment support
Source & screen candidates
Coordinate interviews
Internal job postings & promotions
Employee surveys & engagement
Job fairs & community outreach
Strategic
/ High-Risk Escalations
For complex, sensitive, or organization-wide matters that require executive-level decisions.
Go to
Melissa Dawson
HR Director
Examples
High-risk employee relations issues
Investigations & sensitive matters
Terminations & critical decisions
Policy interpretation & benefits strategy
Compensation & benefits strategy
Organizational & workforce strategy
Quick Decision Guide
Need help with and employee's pay, time off, records, paperwork?
Start with brenda.
Need guidance on an employee issue, performance, or a people program?
Start with dillon.
Need to hire, move, or promote and employee?
Start with dev.
High-risk? Unsure? Impacting multiple employee or the organization?
Escalate to melissa.
Start with the guide above or reach out to Dillion for direction.