Health & Wellness Resources
Virtual Care
Life is demanding. It’s hard to find time to take care of yourself and your family members as it is, never mind when one of you isn’t feeling well. That’s why your health plans through UHC and Surest include access to minor medical and behavioral/mental health virtual care.
Whether it’s late at night and your doctor or therapist isn’t available, or you just don’t have the time or energy to leave the house, you can:
- Access care from anywhere via video or phone.
- Get minor medical virtual care 24/7/365 – even on weekends and holidays.
- Schedule a behavioral/mental health virtual care appointment online in minutes.
- Connect with quality board- certified doctors and pediatricians as well as licensed counselors and psychiatrists.
- Have a prescription sent directly to your local pharmacy, if appropriate.
Minor Medical Virtual Care
Board-certified doctors and pediatricians can diagnose, treat and prescribe most medications for minor medical conditions, such as:
- Allergies
- Asthma
- Cold and flu
- Pink eye
- Rashes
- Ear infections
- Sore throat
- Fever
Access Virtual Visits through the UHC o
Cancer Support Program
UHC Cancer Support Program (CSP) provides compassionate guidance and answers for you or a family member who’s faced with cancer.
How does it work?
If you’re preparing for cancer treatment or have already started, a nurse can help you navigate treatment options and find a network provider from a high-quality Centers of Excellence (COE) facility. Here’s more of what you can expect:
- Connect with a nurse specially trained in oncology for support throughout your treatment journey.
- Get help exploring your options, finding answers to questions, and managing symptoms and side effects.
- Receive support working with your doctors, so you feel informed to make decisions for your health.
- Access digital tools to help provide real- time guidance and identify care needs immediately.
Call an oncology nurse at 1-866-936-6002, TTY 711, from 7 a.m. to 7 p.m. CT, Monday through Friday, or visit myuhc.phs.com/cancerprograms.
Surest MyCancerJourney program provides support in navigating your cancer diagnosis, offering an objective view of treatment options tailored to you.
Patients who use MyCancerJourney:
- Better understand their prognosis.
- Report higher satisfaction with their care.
- Have more realistic expectations of treatments and the associated side effects.
- Are less likely to make suboptimal treatment decisions.
Schedule your initial 30-minute meeting with a board-certified patient advocate:
Mycancerjourney.com/join-surest. Or call Surest Member Services at 1-866-683-6440 6 a.m. to 9 p.m. CT Monday through Friday.
Real Appeal Program for UHC & Surest
Real Appeal is a practical online weight management program. It’s available to you and eligible family members at no additional cost as part of our health plan benefits. Click this link for a video to learn more!
